Physical Products (Yoga Accessories, Books, Magazines)
- Eligibility for Refunds:
Refunds are applicable only if the product is defective or damaged upon delivery.
Refund requests must be submitted within 7 days of receiving the product.
- Non-Refundable Items:
Digital products such as e-books or online courses.
Customized or personalized items.
- Process:
Email your refund request to support@tygyoga.com with proof of purchase and a photo of the damaged product.
Once approved, refunds will be processed within 7–10 business days.
Subscriptions (Magazines, Online Memberships)
- Refunds are not provided for subscription-based products once the payment is processed.
- Cancellation of future subscription renewals can be requested anytime.
Digital Products (E-Books, Courses, Downloads)
- Due to the nature of digital products, refunds are unavailable unless there is a technical issue preventing access to the product.
Event Registrations (Workshops, Classes)
- Refund requests must be made at least 72 hours before the event date.
- A processing fee may apply to cancellations.
Shipment
At The Yoga Guru Institute, we strive to ensure the timely delivery of your products. All orders will be shipped within 0-7 working days from the date of purchase. If you do not receive your order within the specified timeframe, please get in touch with us at theyogaguru.mohan@gmail.com, and we will promptly assist you. Your satisfaction is our priority!
General Conditions for Refunds
Refunds are issued back to the original payment method.
The Yogaguru reserves the right to deny refund requests that do not meet the outlined condition.
